Responsible Gaming at baiee — Play With Control

At baiee, responsible gaming is not an afterthought — it is embedded into every part of how the platform operates. We believe that every player in Bangladesh deserves access to transparent information, practical tools, and genuine support so that their time on baiee remains enjoyable and within their personal means.

Gambling at baiee is intended solely as a leisure activity for adults aged 21 and above. It is not a reliable way to earn income, solve financial difficulties, or recover losses from previous sessions. If you find that gambling is affecting your finances, relationships, work performance, or mental wellbeing, it is important to act early and use the tools and support available to you on this platform.

baiee actively monitors account activity to identify patterns that may indicate a player is experiencing difficulties. Where we identify a concern, we may reach out directly or apply account protections. Our goal is to keep baiee a positive experience for every player in Dhaka, Chittagong, Sylhet, and across Bangladesh.

All of the following tools are available to registered baiee players through the account settings section. They are free to use, take effect quickly, and are designed to give you real control over your gambling activity.

Safe gambling habits are built on small, consistent decisions. The tips below are not restrictions — they are practical behaviours adopted by players who enjoy gambling as a genuine leisure activity without it becoming a problem.

Before you play, take a moment to review these five healthy gaming habits. Applying even two or three of them consistently will make a meaningful difference to your overall experience on baiee.

Problem gambling can develop gradually and is not always immediately obvious. The signs below are recognised indicators that gambling may be having a harmful impact on your life. If several of these apply to you, we strongly encourage you to use the self-exclusion tool or contact baiee support immediately.

baiee strictly enforces its minimum age requirement of 21 years. All players must confirm their age at the point of registration, and baiee carries out identity verification checks to confirm that this requirement is met before processing any withdrawal request.

If you share a mobile device with a younger family member, we strongly recommend that you do not store your baiee login credentials in the device's browser or password manager, and that you log out of your baiee account completely after each session. Do not share your account password with any person.

If you suspect that a person under the age of 21 has accessed or is using a baiee account, please contact our support team immediately. baiee will investigate the matter promptly and take all appropriate steps, including account closure and refund of any deposited funds not used in gaming activity.

To request self-exclusion at baiee, log into your account and navigate to Account Settings, then select Responsible Gaming. From there you can choose the duration of your self-exclusion (6 months, 1 year, or 5 years, or permanent exclusion) and confirm your request. Self-exclusion takes effect within 24 hours of your request being confirmed.

Alternatively, if you are unable to access your account settings or prefer to request self-exclusion directly, you can contact baiee support by email at [email protected]. Please include your registered mobile number in your message so our team can process your request as quickly as possible. All self-exclusion requests received by email will be processed within 24 hours.

If you are concerned about your own gambling behaviour or that of someone you know, please do not hesitate to reach out to the baiee support team. Our team is available 24/7 and will handle all responsible gaming enquiries with full confidentiality and without judgement. You do not need to be in crisis to contact us — reaching out early is always the right decision.