baiee Frequently Asked Questions

Opening a baiee account takes under two minutes on any smartphone. Visit baiee.club, tap the registration option, enter your mobile number, create a strong password, and confirm that you are 21 years of age or older. A one-time SMS verification code will be sent to your number to activate the account. No desktop or app download is required.

The minimum age to register and play on baiee is 21 years old. This rule applies to every player in Bangladesh without exception. baiee verifies age as part of the KYC process, and any account discovered to belong to a person under 21 will be permanently closed and any balance forfeited in line with the site's Terms and Conditions.

To complete KYC on baiee, log into your account and go to the Verification section. Upload a clear photo of both sides of a valid government-issued ID — your Bangladesh National ID card (NID) or passport is accepted. Most submissions are reviewed and approved within 24 hours. Completing KYC is required before you can request your first withdrawal.

To reset your baiee password, tap the 'Forgot Password' link on the login screen and enter the mobile number registered to your account. baiee will send a one-time reset code by SMS. Enter the code on the next screen, set your new password, and log in as normal. If you no longer have access to your registered number, contact support at [email protected] directly.

No — baiee strictly limits each player to one account. Holding multiple accounts is a violation of the Terms and Conditions and will result in all accounts being suspended and any balances cancelled. If you believe you have accidentally created a duplicate account, email [email protected] immediately so the team can resolve the situation before any penalties apply.

baiee supports deposits via bKash, Nagad, Rocket, and Upay — covering the most widely used mobile wallets in Bangladesh. Visa and Mastercard bank card deposits are also available for players who prefer that route. All payment channels on baiee use encrypted connections so your transaction details remain private and secure at every step.

In almost all cases a bKash deposit on baiee is credited to your account balance instantly — typically within a few seconds of the transaction completing on the bKash side. During unusually high traffic on the bKash network a delay of up to 5 minutes can occasionally occur. If your funds have not arrived after 15 minutes, contact baiee support with your bKash transaction reference number.

The minimum single deposit on baiee is ৳200, and this threshold applies equally to all supported payment methods — bKash, Nagad, Rocket, Upay, and card. There is no published upper limit on individual deposits. baiee recommends setting a personal deposit limit inside your account settings if you want to manage your daily or weekly spend.

The minimum withdrawal on baiee is ৳500. When you request a withdrawal, baiee sends the funds to the same mobile wallet or bank account you used for your most recent verified deposit. baiee itself charges no withdrawal fee, though your mobile wallet provider — bKash, Nagad, Rocket, or Upay — may apply their own standard transfer charge on receipt.

baiee aims to process approved withdrawal requests to bKash, Nagad, Rocket, and Upay within 1 to 4 hours of approval. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, IBBL, Sonali Bank, and other Bangladeshi banks typically take 1 to 2 business days. To avoid delays, make sure your KYC verification is fully completed before you submit your first withdrawal request.

baiee does not charge any platform-level fee on deposits or withdrawals. However, bKash, Nagad, Rocket, and Upay each impose their own standard transaction charges when money moves through their networks, and these are outside baiee's control. Check your mobile wallet's current fee schedule — the charge is typically a small percentage of the transaction value — before initiating a transfer.

baiee offers a broad game catalogue covering sports betting (cricket, badminton, football), live casino tables from providers including Evolution Gaming and Ezugi (baccarat, roulette, blackjack, Andar Bahar, Dragon Tiger), video slots from Pragmatic Play and other top studios, crash games, and more. The full catalogue is visible after logging into your baiee account.

Yes. baiee covers cricket betting on BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and all major international series featuring the Bangladesh Tigers. Pre-match and live in-play markets are available, with real-time odds on match winner, top run-scorer, total sixes, and other popular cricket betting markets. Odds update ball-by-ball during live matches.

baiee exclusively uses games from licensed third-party studios that run certified RNG (Random Number Generator) software, ensuring every spin, card deal, and dice roll produces a statistically random outcome. Live casino games stream from professionally run studios with real dealers in real time. baiee has no ability to alter individual game results — all outcomes are determined by the game engine, not by baiee.

Yes. baiee is designed and optimised specifically for mobile browsers on both Android and iOS. No app download is required — simply open baiee.club in Chrome, Safari, or any other mobile browser on your phone and the site loads in a fast, full-featured mobile layout. All game types, account management, deposits, and withdrawals are fully functional on mobile.

RTP (Return to Player) is the theoretical percentage of all wagered money that a slot pays back to players over millions of spins — for example, a 96.5% RTP means the game returns ৳96.50 for every ৳100 wagered on average over a long run. Higher RTP means better long-term theoretical value. baiee displays the RTP for every slot title in the game's information panel before you start playing. Most top Pragmatic Play and NetEnt titles on baiee carry RTP values between 95% and 97%.

baiee offers a welcome bonus on your first deposit as a newly registered player. The exact bonus percentage and maximum bonus amount are shown on the Promotions page inside your account dashboard immediately after registration — the offer is personalised and updated regularly. Log in to see the current welcome bonus available to you. 21+ only, wagering requirements apply.

A wagering requirement (also called a rollover) is the total amount you must bet before bonus funds can be withdrawn as real cash. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place a total of ৳20,000 in bets before that bonus converts to withdrawable cash. The specific wagering requirement for each baiee promotion is stated clearly in the bonus terms at the time the offer is made.

Yes, all baiee bonuses carry an expiry period that starts from the moment the bonus is credited to your account. If you do not complete the wagering requirement before the bonus expires, both the bonus funds and any winnings generated from those funds are forfeited automatically. The expiry period varies by promotion and is always stated clearly in the individual bonus terms — read these before accepting any offer.

Most game categories on baiee contribute towards clearing a wagering requirement, but the contribution rate varies by game type. Slots typically contribute 100% of each bet staked, while live casino table games such as baccarat and roulette often contribute a lower percentage. Sports betting contributions depend on the specific promotion. Always review the eligible games list in the bonus terms before you start playing through a bonus.

baiee runs free spin promotions on selected slot titles as part of seasonal campaigns, new game releases, and regular player reward programmes. Free spins are credited directly to your account wallet and are valid only on the specific game named in the promotion. Winnings from free spins are subject to the wagering requirement stated in the promotion terms before they can be withdrawn.

baiee is a safe and reliable platform built with player protection as a core priority. All data transmitted between your device and baiee's servers is protected by SSL/TLS encryption. Account passwords are stored using secure one-way hashing — never in plain text. baiee also applies identity verification (KYC) and standard anti-money-laundering checks to maintain the integrity of the platform for every player.

baiee collects only the minimum personal data needed to operate your account and fulfil identity verification requirements. Your data is never sold, rented, or shared with third parties for marketing purposes. All stored personal data is encrypted at rest, and internal access is restricted to authorised team members on a strict need-to-know basis. Full details are set out in the baiee Privacy Policy, available from the footer of every page.

To set a deposit limit on baiee, log into your account, go to Account Settings, and select the Responsible Gaming section. You can set a daily, weekly, or monthly deposit ceiling. Once a limit is set, it takes effect immediately and cannot be increased until a mandatory cooling-off period has passed — this protects you from impulsive decisions. Reducing or removing a limit takes effect after a short review window.

To self-exclude from baiee, go to Account Settings and select Responsible Gaming. Choose your preferred exclusion period — options include 6 months, 1 year, 5 years, or permanent exclusion. Alternatively, send a self-exclusion request by email to [email protected], including your registered mobile number and your chosen exclusion period. Self-exclusion takes effect within 24 hours and cannot be reversed or shortened during the chosen period under any circumstances.

If gambling on baiee — or anywhere else — is causing financial stress, relationship problems, or affecting your work or mental health, please contact baiee support immediately at [email protected]. The team is available 24/7 and can help you set up a deposit limit, a cooling-off period, or a full self-exclusion the same day. Reaching out early is the right move — there is no judgement, only support.